Apartment in Matlock finden – Buchen Sie eine komfortable Ferienwohnung

„The amenities were poorly maintained and not well cleaned. There was a broken toilet seat and we could not use it, broken shower tray and mould, cobwebs everwhere. We had no extra bedding for the guest sleeping on the sofa bed. There was a horrible smell in one bedroom and bathroom so we don't believe they have been fully cleaned. We tried numerous times to speak to the host to get this solved but no effort was made and our calls were ignored. Vrbo customer service were helpless and only said ...

„I had to fix the boiler twice in my three night stay, which was made more difficult by the host not having ensured the thermostat had enough battery power.I also had to find the electrical consumer unit and switch a RCDNot every guest will be willing or able to do this, and if the case was that they are not well then the host would have been calling out tradesmen and /or having to class the property as not usable mid-let.This would have incurred some expense but I have not received more than an ...

„Great stay, lovely apartment very clean and perfect for us 3“

„Have stayed multiple times before and always happy to stay when visiting Burton. Host communication is really fast. “

„Thanks Rebeka and the all team ! “

„Es gibt keine Rezeption, daher muss man vorab ein Foto des Reisepasses per Mail schicken und die ungefähre Ankunftszeit mitteilen. Dann bekommt man per Mail den Zugangscode für Außen- & Zimmertüre. Wenn man das überliest ( wie ich) und niemand erreichbar ist telefonisch von der Hotelverwaltung, hat man ein Problem .... Dieser Umstand könnte von hotels.com besser kommunizert werden ! Wir hatten ein mini DZ im 2. Stock mit vielen sehr steilen Stufen, zwei Koffer hochschleppen unmöglich (kein ...