Independent, Machu Picchu

"I regret to share that our stay at this hotel was a complete disappointment. The entire place seemed neglected and almost abandoned. Our room, located on the last floor, required navigating through abandoned rooms, creating an unsettling atmosphere. The interior design was outdated, smelly, dirty, and full of broken elements. The abundance of windows and door windows made the room feel unsafe, attracting numerous insects. The supposed amazing view was marred by an abandoned building with an individual overlooking our room and a neglected structure on the right side, uncomfortably close to our balcony. The experience was so distressing that we couldn't sleep at all, and we were relieved to have an early wake-up at 4 am the next day. This hotel desperately needs a thorough cleaning, a significant renovation, and an improved security system. Until these issues are addressed, I strongly advise against staying here. It would be in the best interest of everyone if they considered temporarily closing for the necessary improvements."

"Ganhamos um upgrade e ficamos no quarto com sacada. Excelente quarto, muito espaçoso. A cama é grande e confortável. O chuveiro é muito bom. As toalhas são grandes e macias. Funcionários muito simpáticos e prestativos. Único ponto negativo é que o café da manhã estava com poucas opções em duas das três noites em que estivermos hospedados."