My husband and I travel at least five times a year and use Vrbo quite often and this has been our best experience, BY FAR!! When I read reviews that state that someone goes above and beyond and then I experience it for myself, it is not always true. This is not the case with Nancy. The description of her getaway is spot-on. She is the most attentive and attention to detail Vrbo owner I have ever meet. I even told my husband that if we lived closer, she would be someone I would want to be friends with. Her home has one thing that I have never experienced with others. She puts one thing into it that I have never seen. Love. That is such a rarity. Nothing was left out. As I titled this, "It's The Little Things"...that is the truth. TV had apps with no commercials,, kitchen had everything-spices, saran wrap, spatulas, bowls, quality pots and pans, etc., water from the refrigerator, ice maker, quality coffeemaker, plenty of dishtowels. Comfortable couch and chair with footstool, spare bedroom had games for all ages, bathroom was gorgeous and fully stocked with everything. Shampoo, conditioner, body soap (and not cheap stuff!), Bath and Body Works hand cream, plenty of toilet paper, wonderful shower that got warm immediately. King bed in master bedroom. I don't have enough space to write all the positives. There are no negatives at all! The location in Lynchburg was wonderful and safe. Nancy is a needle in a haystack-difficult to find. We will be back for sure