Hotels Luna

„Good location but the bathroom is dirty with some molds around the toilet bowl and shower, no hot water.“

„Cell phone wifi was good in place of tv. Convenient downtown location“

„Room was very clean, staff are friendly, courteous and always available to help.“

„Der Check- in funktionierte nicht gut. Wir trafen nach 17.00 Uhr ein und unser Zimmer war nicht bereit. So war es dann auch gereinigt... Der Boden im Bad war schmutzig und die Mülleimer nicht geleert. Die Zimmerausstattung ist schön, das Bett war besonders bequem, leider funktionierte aber auch das WLAN nicht. Das Frühstück am Morgen war schlecht. Keine Tassen für den Kaffee, viel Auswahl gab es nicht. Vieles wurde nicht aufgefüllt. Beim Check-out wieder ein Heidenchaos mit langer Wartezeit. ...

„I suggest Orbitz would take this out. I called the property telling them that we will be checking in between 9:00-10:00 pm. He told me guard is 24 hrs. When we got there can't find it. Place was soo dark, no lights on. Called and looking for the place while on the phone. No guard ir caretaker, have to wait for 20 minutes. Just the entrance alone is soo dirty, rooms so smelly, not enough parking for 2 vehicles, I booked for 8 persons for 2 rooms. She was providing 1 bathroom and told me 1 booked ...

„The staff was great.“

„Sehr gut gepflegte Garten- und Poolanlage am schönen Strand gelegen. “

„Katastrophe!!! Bad und Wohnraum schmutzig und roch sehr stark Schimmel. Duschraum schimmelt vor sich hin.. Undichte Tür ermöglichte größeren Insekten (Kakerlaken) in unser Zimmer zu gelangen. Nächte waren kurz da alles sehr hellhörig war.“

„The area was nice but the rooms was not at all. Trying to check in was a nightmare. Room was not ready when arrived. I didn't have wifi at all.“

„Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. “

„Needs improvements“

„Not worth the money at all. Super old room, not even a refrigerator. In need of a renovation badly. I’d expect the room I was in to be $25 a night not $100 a night. The only good thing I can say is that the water was hot. The way the room looked, you’d think it wouldn’t even have hot water. And the bed was sturdy, just trying to say something positive.“