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Zimmer war in Ordnung. Nur die Klimaanlage funktionierte nicht. Parken war sehr schwierig. Frühstück war nicht besonders, dafür sehr kompliziert. Lage des Hotels ist gut.

I checked into my room #210 at 3 pm and it was hot in there so I turned on the ac. I left for three hours and came back and my room was still hot. I called the front desk and they kept telling me they had no complaints of the ac not working in that room. I asked them to change rooms and they said they would send someone up to check the ac unit before they would move me. A guy comes up turns the unit on and off and tells me it’s not working and will change me rooms. I am then moved to room 310 at about 7 pm and I checked the head of my bed for bugs and seen none. The next morning I was changing and a lady WALKED INTO MY ROOM UNANNOUNCED!! I shreeeeeked “check out is at 11!! “ and she said sorry sorry and shut my door. I dropped a piece of clothing when she startled me so when I bent down to pick it up I noticed something on the mattress which was BED BUGS!!! I immediately packed up the rest of my belongings and went down to the front desk to be asked by the manager Neil what he wants me to do about it! I had to throw away approximately 175$ worth of personal items I refused to bring with me. They did not refund me nor provide me with anything for an incident report. I took pictures of the bed bugs and am completely disgusted by this.