Britannia Hotels, Leeds

"Alles war einwandfrei, Zimmer, Frühstück, Personal, Lage"

"Check-in bei unhöflicher Mitarbeiterin, Zimmer nicht fertig, Zimmer nicht ausreichend bestückt (Handtücher, Duschgel leer, Seife leer, Boden schmutzig), zur Strasse sehr laut, Rezeption konnte keinerlei Fragen oder Hilfestellung geben (wo fährt der Bus zum Flughafen ab?). Leider ist das Hotel überhaupt nicht zum empfehlen!"

"The check-in with the staff with the ring through her nose was a bit sad. Not very friendly and didn't care or explained anything. I wrote an email a day before checking to request a quiet room. No-one answered and also the lady with the nose ring at reception didn't care at all. "It should be quiet" - nope, was not, room facing a 4 lane street above a bus stop. Bed was comfortable, no fridge in room. Breakfast was good. Sadly no gym. "

"We were very satisfied with our stay here. Hotel location is excellent and everything worked out fine."