Hotels Layton

"Alles war super"

"We booked well in advance and only found out at check-in that the elevator was out of service. Despite this, the front desk assigned us a room on the 4th floor. My 70-year-old mother was expected to carry her luggage upstairs – unacceptable. Only after insisting did we get a room on the 2nd floor. The hotel is clearly in need of renovation. Paint is worn, fixtures outdated – and it's the first hotel we've ever seen with EXIT signs installed at floor level. While this may be intended for visibility in case of smoke during a fire, it's also a clear indicator of how the building is aging. Pros: Clean, quiet room. Cons: Poor communication, lack of empathy, and an overall feeling that guests with special needs are not considered."

"Hotel war leicht zu erreichen, insgesamt im guten Zustand, Mobiliar allerdings etwas veraltet. Bett war aber bequem. Das Frühstück typisch amerikanisch, nichts besonderes. Den Pool haben wir nicht genutzt, sah aber gut aus. "