„The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. “
„The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. “
„Wir wurden sehr freundlich von Peter empfangen. Unser Zimmer war in einem separaten Gebäude, nett gemacht, groß und sauber. Der Hauseigene Garten ist eine Wohlfühloase. Morgens bekamen wir ein tolles Frühstück nach Wunsch serviert. Parkmöglichkeiten gibt es ausreichend. Und wer sich in dieses Örtchen verirrt, hat es zu Alton Towers nicht weit. Essensmöglichkeiten gibt es in Gehweite.“
„Wir wurden sehr freundlich von Peter empfangen. Unser Zimmer war in einem separaten Gebäude, nett gemacht, groß und sauber. Der Hauseigene Garten ist eine Wohlfühloase. Morgens bekamen wir ein tolles Frühstück nach Wunsch serviert. Parkmöglichkeiten gibt es ausreichend. Und wer sich in dieses Örtchen verirrt, hat es zu Alton Towers nicht weit. Essensmöglichkeiten gibt es in Gehweite.“
„This Hilton has rooms which are clean and quiet, beds are good but no option to ventilate the room. The restaurant facilities can’t be worse: at opening time of the restaurant we ordered food and 10 minutes later you are told to order something else because they ran out of it. As we had chosen something else, the response was: “Is THAT all, you want nothing else?” In a very arrogant way. Then they even expect a tip afterwards. During Checkout, the receptionists were unable to produce an invoice. ...
„This Hilton has rooms which are clean and quiet, beds are good but no option to ventilate the room. The restaurant facilities can’t be worse: at opening time of the restaurant we ordered food and 10 minutes later you are told to order something else because they ran out of it. As we had chosen something else, the response was: “Is THAT all, you want nothing else?” In a very arrogant way. Then they even expect a tip afterwards. During Checkout, the receptionists were unable to produce an invoice. ...
„Good communication for check in, easy and faster
Secure location, the room was big and clean, everything ok with small exceptions, just half or role of toilet paper and left side bed lamp missing switch
Easy check out, thanks for everything “
„Good communication for check in, easy and faster
Secure location, the room was big and clean, everything ok with small exceptions, just half or role of toilet paper and left side bed lamp missing switch
Easy check out, thanks for everything “
„Ruhiges, sauberes Hotel etwas außerhalb der Innenstadt. Leider lag unser Zimmer zur Straße hin, auf der ein Kanaldeckel beim Überfahren laute Geräusche machte.“
„Ruhiges, sauberes Hotel etwas außerhalb der Innenstadt. Leider lag unser Zimmer zur Straße hin, auf der ein Kanaldeckel beim Überfahren laute Geräusche machte.“
„The staff were reallu helpful and friendly, the breakfast and evening meals were amazing, particulary for a gluten free diet. Will definitely be returning.“
„The staff were reallu helpful and friendly, the breakfast and evening meals were amazing, particulary for a gluten free diet. Will definitely be returning.“
„Probleme werden nicht gut gelöst, kein Bemühen um Ausgleich.
Das erste Zimmer roch nach Rauch (Antwort Personal: ja, das kann sein, der Vorgänger im Zimmer musste eine Strafe für rauchen zahlen), darauf hin ein Behinderten-gerechtes Zimmer mit Problem im Duschablauf). Das war nicht das einzige Problem im Bad, aber das Personal am Morgen war uninteressiert und nicht hilfsbereit.
Fazit: Zimmer geräumig und bis auf die Mängel ok, Sauberkeit ok, Aber: Personal teilweise sehr unfreundlich. Kein ...
„Probleme werden nicht gut gelöst, kein Bemühen um Ausgleich.
Das erste Zimmer roch nach Rauch (Antwort Personal: ja, das kann sein, der Vorgänger im Zimmer musste eine Strafe für rauchen zahlen), darauf hin ein Behinderten-gerechtes Zimmer mit Problem im Duschablauf). Das war nicht das einzige Problem im Bad, aber das Personal am Morgen war uninteressiert und nicht hilfsbereit.
Fazit: Zimmer geräumig und bis auf die Mängel ok, Sauberkeit ok, Aber: Personal teilweise sehr unfreundlich. Kein ...
„I did not use restaurant. Although i did use Latte coffee machine 👌.
Room was comfortable, bed extremely so👌. All room facilities were great.
Staff very friendly & helpful.
As a solo traveler i felt safe.
Parking the only issue due to its proximity to Trentham Garden, restaurants & shops. People openly parking in hotel parking spaces & walking over to the shops. “
„I did not use restaurant. Although i did use Latte coffee machine 👌.
Room was comfortable, bed extremely so👌. All room facilities were great.
Staff very friendly & helpful.
As a solo traveler i felt safe.
Parking the only issue due to its proximity to Trentham Garden, restaurants & shops. People openly parking in hotel parking spaces & walking over to the shops. “