Hotels La Duquesa

"Ok, gute Lage nahe Gibraltar, aber La Linea etwas schwierig."

"Hotel Anlage gut und neu. Zimmer (sea view) einwandfrei. Frühstück ok. Getränkekarte endlos. Essen, speziell Restaurant Isola, näher bei Kantinenessen als einem Restaurant für ein 5-Sternhotel würdig. Personal sehr individuell, von super nett und freundlich bis null Serviceorientierung."

"Das Zimmer war sauber, das Personal jederzeit freundlich und zuvorkommend. Das Frühstücksbuffet war sehr gut und die Bar auch gut bestückt "

"Perfekt "

"The property itself is beautiful, with well-designed grounds and very attractive, clean rooms. The overall setting and aesthetics meet expectations for a high-end resort. However, the service experience did not match a five-star standard. The hotel felt overcrowded during our stay, with noticeably more guests than the infrastructure seemed to support. There were fewer sunbeds than guests, leading to early reservations, often left unused for hours without enforcement. At breakfast, guests frequently had to queue, which is not expected at this level. Pool service was theoretically available but practically non-existent. Guests had to collect their own towels, and there were no small touches such as welcome snacks, refreshments during the day, or a sunscreen station. Housekeeping was inconsistent. While the rooms were clean, basic amenities such as toiletries were not replenished throughout an entire week. On one occasion, after we removed bed linens due to a spill, the same sheets were simply put back on the bed. Overall, the hotel has strong potential but currently feels unfinished in its operations and service standards. A clear highlight was the kids club. The team there was excellent and delivered a genuinely five-star experience."

"Das Hotel war in allen belangen hervorragend im Service, Frühstück und das Zimmer. Kann ich nur weiter empfehlen. "

"Das Frühstück war gut leider war das Restaurant im Keller / der Kaffee aus dem Automaten war extrem schlecht/ der Pool hat nur Leitern zum Einstieg ins Wasser / die Fahrräder sind nicht von guter Qualität / das Personal immer nett"

"Dad ist Hotel ist tatsächlich etwas in die Jahre gekommen, aber das Personal gibt sich die allergrößte Mühe und macht diesen Mangel wieder wett!! "

"Alles zu unserer Zufriedenheit,gerne kommen wir wieder in diese Anlage."