Hotels Kuromatsunai

„kindly service and best hospitality“

„Prachtige, super fijne en sfeervolle accommodatie. De gastheer en gastvrouw zijn ontzettend lief en hebben ons er heel welkom gevoeld. Het ontbijt was heel goed verzorgd en we genoten van het haardvuur en het uitzicht. “

„We loved our stay here, the sauna was such a treat. The container rooms felt very private and we had plenty of space for us! The beds were incredibly comfy. It was great to be able to make use of the cooking facilities in central house and the staff were always friendly and helpful. “

„Great location. Best place. “

„Amazing hotel. Great views, food, comfort 10/10“

„This is a gem of a hotel. Located on the edge of the lake with an amazing view. The hotel has a genuine Japanese vibe. The rooms have baths with hot spring water. The hotel staff have variable english skills but they are very helpful. The nearby village has lots of great restaurants. 30 minute drive to Rusutsu.“

„Loved this place! Very nice to have an onsen in the building. Staff was very friendly. Breakfast was amazing. Not much around in the town, but it was a nice break. Also really enjoyed the Japanese style room. Plenty of space and beautiful view of the ocean! “

„The rooms are great and so was the Onsen. Staff seems to be a bit lost at times and breakfast could be of higher quality.“

„Rundum ein sehr besonderer Aufenthalt “

„We have visited Niseko several times and have always appreciated the high standard of hospitality in Japan. Unfortunately, this stay was the most disappointing service experience we have had so far. We arrived around midnight to check in, and there was only one front desk staff member on duty. From the beginning, his attitude felt quite unfriendly and unwelcoming. There was no greeting, and when I asked if we could check in, he immediately asked for everyone’s passports in a rather abrupt ...

„Wonderful stay“

„...“

„Stunning ski in ski out resort. Very new rooms with great breakfast. “

„The room, the views, the location are fantastic ! We loved the building and ‘its feel’. The onsen / ofuro in our room sure was a highlight ! The staff was kind and helpful and the food just wonderful !“