Hotels Kuromatsunai

„...“

„Rundum ein sehr besonderer Aufenthalt “

„Der Onsen war super. Das Personal ist sehr bemüht. “

„Highly disappointed especially paying so much for a skiing resort. From the breakfast to the sushi lunch was simply awful. Staff at Ezo restaurant cannot speak basic English and at Sisam, the female waitress served hot over a fence, not even thinking about health and safety. Lucky there was one staff member (Andy, a very pleasant and jolly lad) who asked how was our meal and saved the day, otherwise none of the staff even cared. There was a curly hair on the oranges at the breakfast buffet and ...

„Gutes Frühstück, geräumige Zimmer, gemütliches Onsen im Hotel. Die Inneneinrichtung der Zimmer ist gefühlt mindestens 50jährig. Die Dusche ist ein Witz. “

„yes“

„一泊二日2食付での宿泊でした〜 食事メニューが70代の我々には食べきれない程で1品々これは???会話が弾みながらなのディナー、モ-ニング頂きました〜🤗 オ-シャンビューで部屋からの眺め解放感があり心身共リラックスでき良かったです😊“

„Service was excellent, rooms are Japanese style and partly newly renovated. Breakfast and restaurant is nice. The Hotel is quite old and the inside Onsen needs some renovation. Outside onsen is wonderful but many foreigners ignore rules, which is sad (eg. drink beer in onsen or women come to men’s area). For skiing the hotel is perfect and provides great value for its rates. “

„The only thing that makes this hotel 5 stars is the high prices. Unfortunately, we were very disappointed in the service. The hotel is old and urgently needs renovation. It seems as if the last bit of money is being squeezed out of the old box. The owners obviously only think about maximizing profits and have no passion for the customer. In short, there is obviously a lack of staff. When we wanted to check in 2 minutes before 3 p.m., the room was not ready. We had to wait. We used this time to ...

„We stayed as a family of four for 5 nights. PROS: - location was great, within walking distance to Anapuri - the breakfast was great and changed daily which was nice - the shared bathroom was clean - it did feel family friendly and we liked meeting other folks in the common area CONS: - our room was ok - the heater and fridge didn’t work and it was clean-ish - you have to walk through the dining area to access the communal showers which felt odd - the staff also utilized the common areas so ...