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„Amazing“

„Made a mistake and reserved the Ritz-Carlton in Riyadh instead of Jeddah. I arrived only 2 min later at the reception in Jeddah - they contacted the Riyadh hotel, but they showed zero support or flexibility. No cancellation possible. I asked if I could at least change the date and come another time - they also refused. I would have expected a more customer friendly approach from the Ritz-Carlton.“

„It was a great hospitality, smooth checkin and room service.“

„je nachdem wo man hinmöchte ist das Hotel ggf. recht abgelegen, keine Infrastruktur in der Umgebung“

„Great room, wonderful stay. “

„It was comfortable stay & reception prople were very kind“

„I was surprised with level of the hotel..i belive it is not 4 star level ..maybe 2 or 3.. The staff are not professional ..in my room which is juniors suite; for 2 nights i couldn't sleep due to the bad smell ( food smell) like if someone is cooking in my room. The breakfast was with very limited choices. “

„Location is perfect close to DQ avoiding major traffic congestions. Excellent cordial service. Rooms are very spacious. Parking is practical. “

„スタッフさんも親切で部屋も広くて綺麗。朝食のバイキングも美味しい。日本人単身のビジネス利用で安心して宿泊できました。“

„كان جيده جدا والمكان هداء وقريب من مناطق التسوق لاكن تجود تصليحات قرب الفندق في هذه الفتره مزعجه ولكن المكان جدا هداء وجميل“

„Everything was perfect. Thank you team.“

„Super friendly staff. Beautiful, modern hotel.“

„Excelente hotel! Muy buena ubicación, desayuno, habitaciones comodas y amplias. El personal es muy amable“

„I first stayed at this hotel in September 2024 and I enjoyed my staff. I returned to Riyadh in September 2025 and the event hotel was full so I had another look at this hotel. My 2nd stay was amazing! I was upgraded to a beautiful suite but more importantly the ladies gym and spa has opened. I wish i had brought my swimming costume as the indoor ladies pool looked great. Gym was good, my only suggests would be it is a little warm due to the proximity of the pool and small towels and water ...

„Ein sehr schönes Hotel, sehr guter Service “

„C“

„Amazing service all over, hotel was clean and new. They were welcoming and accommodating. Will come again for sure. Special thanks to عمرو ريحان “