6/10
Although the website said bikes are available for rent, no bikes were available on both days. Pick up service from the sation was not available either.
The terrace could be beautiful if somebody would repair it and would take care of it.
We asked if we could have dinner in the hotel which was also not possible.
An extra towel also costs extra.
The onsen was nice, the room was ok too, quite spacious for Japan I guess.
Staff was friendly but not cooperative (with bikes etc.), english unfortunately was a problem.
WIFI worked fine.
