The front desk staff was very friendly at check-in. The room was nice, but guests next door were very loud... up past midnight having very loud conversations, coming and going from the room frequently, and slamming the door each time. Someone seemed to locked out and was pounding don't and was pounding on the door and shouting to get in at 3 am... weird since you need a room key to access the guest floors via the elevator. Had breakfast in the restaurant on morning of our departure and the waitress was cranky when we didn't greet her and ask her how she doing when she first arrived at our table. Upon check out, we asked for the folio to be emailed to us. An hour later, after departing the property, we reviewed the email and found our breakfast charge was nearly triple the receipt we signed. We immediately called the hotel and got the run around. The front desk couldn't fix it and sent the call to the restaurant. The restaurant confirmed the amount sent to the folio matched the receipt and couldn't explain why it showed up at a higher amount. Back and forth, and no one could fix it. We called again the following day and were told a new folio would be sent, but it never was. The charge went through for the full amount, and no further update was provided from the hotel, so I decided to dispute the charge and let the cc company chase them for a while.