Hotels Kampung Pulau Serai

„The hotel has nice natural surroundings being located directly at a river front. However, there are just a few sights which can be done in one day. Thus a long stay does not make much sense since there is nothing like a beach etc.. In other words: the usual tourist stuff lacks. Consequently most of the hotel guests are part of convention groups.... Staff at reception and in the restaurant (good manager) are rather helpful. This is not true for housekeeping staff which is more or less ...

„All terrible“

„- both units weren’t ready. Checked in at 3 pm when the actual check in time is at 2PM - Both units were dusty and dirty. I had to self clean and even asked for a broom from the receptionist. - Units’ door in poor condition. You could get locked from outside for no reason - Wifi was not working for one of the unit - Slow response“

„Tumps up!“

„It's a really nice homestay, though it's in the middle of nowhere. But i guess that could be a plus for some people“

„Das Vistana Kuantan gefällt auf den ersten Blick durch das schicke Design und den neuwertigen Zustand: für Malaysia einmalig. Das extrem hilfsbereite Personal ließ uns sogar eine halbe Stunde nach Poolschluß noch eine Runde planschen und lieferte sogar Handtücher. Unsere Anfrage, uns ein sehr ruhiges Zimmer zu geben, schlug leider fehl: man gab uns ein Zimmer im obersten Stock mit maximaler Entfernung zur Lobby. Leider brummten auf dem Dach die Klimaanlagen, was den Genuß dann doch ...

„Dreamcatcher's home is an excellent place, rooms are small, but they are extremely clean, the beds are very comfortable, and the shower/bathroom is huge and very clean, A/C is nice and chilly as well which is a staple for the region! Thank you guys for the excellent stay!“

„Good“

„Pros The bed provided a good and comfortable sleep experience. The bathroom ventilation fan was working well. There was proper lighting at the dressing desk, which was helpful for makeup or grooming. The air conditioner cooled the room effectively. The lift was in good condition and functioned properly. Cons Poor bathroom condition: The bathroom was in very poor condition and clearly in need of an upgrade. In the first room, the shower heater was not functioning, which required a room ...

„The space is big however we saw some cockroaches. The pool need some cleaning. Glad there're hot water with good pressure Kettle, mug, 3 in 1 coffee mix, provided “

„On one of the day my room was not cleaned,i asked the guy and he said i did not inform him,i told him it should be the other way around,if i inform him not to clean then there is no need to clean otherwise he should clean.Maybe the management should put the label slider or a hanger on the door to indicate if cleaning of the room is required. Other than that,not much issues,room and toilet is small but i took the standard room and for the price,there is no complaints.There is only one coffee shop ...

„Personnel sympathique, mais Établissement vieillissant.“