Hotels Kampung Pulau Rumput

„1. Toilet should have soft closure 2. Guider for birdwatcher and nature walk are good but can do better. For birdwatch, should bring the guest to the kayak area where more exclusive bird hang around and not lobby and dinning. Nature walk is quite nice but need a bit more training. For both, best i suggest give a guideline on topic to show and say. And if possible collect or take picture for animal evidence like bird feathers, otter walk around the estate, snake skin. “

„All terrible“

„The hotel has nice natural surroundings being located directly at a river front. However, there are just a few sights which can be done in one day. Thus a long stay does not make much sense since there is nothing like a beach etc.. In other words: the usual tourist stuff lacks. Consequently most of the hotel guests are part of convention groups.... Staff at reception and in the restaurant (good manager) are rather helpful. This is not true for housekeeping staff which is more or less ...

„- both units weren’t ready. Checked in at 3 pm when the actual check in time is at 2PM - Both units were dusty and dirty. I had to self clean and even asked for a broom from the receptionist. - Units’ door in poor condition. You could get locked from outside for no reason - Wifi was not working for one of the unit - Slow response“