2/10 – Ungenügend
Fei
Mit der Familie und kleinen Kindern gereist
5. Apr. 2026
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We arrived late at about 8:39pm and didn’t pay attention to the email sent from this hotel management and didn’t know their check in is up to 8pm. I reserved a room with sofa bed. I thought at least the bedding and blanket would be provided, but when we arrived, I found there is no extra blanket nor bedding sheet at all. I contacted the management. At first, they responded saying they will arrive in 2 hours and I need to pay extra money for extra persons. We only have two people so I said I didn’t have to pay extra money. We kept communicating while I was out for dinner. After 40 to 60 minutes passed, still no one came to bring our blanket. This time he said I still had to pay extra money because I replied too late. I said “ fine just come” and he said it would take him 40 minutes. It was pretty late and I can’t wait for another 40 minutes. So I just asked him not to come. So this management was totally lying. They just didn’t want to come. So they first wanted to charge us money hoping we will not ask for another blanket. Then came up with another trick so they didn’t have to come.
Another thing is : I reserved a room with Mountain View, I thought mountain means meteora mountain but instead it means some unknown mountain miles away.
Totally liar company.
You can see my photos taken in the room.
I didn’t sleep at all for a whole night because I can only lay on the sofa bed with no blanket.
Fei
Aufenthalt von 1 Nacht im März 2026