Santika Group, Java

"Best hotel in Surabaya! I booked the hotel for my mum so that she can have the best time on Christmas Day. The Four Points team really went above and beyond to make her feel special and at home. Thank you so much! "

"Alles gut "

"Guter Shuttle Service "

"Rooms are a bit outdated and not well maintained and on the smaller side. Location is very good with MRT stop nearby. "

"Top Hotel - zu empfehlen."

"Always a pleasure to stay there. Plenty of restaurants around. My preference is Lowey"

"The staff is extraordinary friendly and forthcoming. Excellent breakfast. Not the most modern design and furniture but it has other advantages. And it’s close to the bustling China town. "

"Das erste Zimmer war etwas laut, aber das Problem wurde sofort gelöst, indem mir ein anderes Zimmer angeboten wurde. Sehr schneller und hilfsbereiter Service!"