Hotels Jasper Riverwalk

„Great place and the staff is so helpful and friendly“

„We were given someone else’s room. Thankfully the person had a latch on so we couldn’t get in, but how scary is it that not only were we given a key for someone else’s room, but the front attendant asked me if there was someone in the room when we said we couldn’t get in and the door was latched. The doors that should have been locked on the backside of the building were either not locked or the door just didn’t work. It’s in a weird location as well. The beds seem cleaned but overall a poor ...

„We got in at 11pm at night and was not expecting a motel style stay. The person checking us in was pleasant at the beginning but then quickly made a rude remark to my son. He is 4 and exhausted from being in holiday world all afternoon and didnt say hello. The man then made a comment of, "oh, he's never seen a foreigner before." After getting check in taken care of and getting to our room, the floor was completely soaked. From the front carpet to the tile in the bathroom. It was late enough ...

„Very courteous staff. Updated room. Comfortable. Good breakfast. Great location & parking.“

„The carpet in our room had a musty smell. It did not feel clean enough to walk without shoes.“

„Old property with noisy inadequate air conditioner.“

„Room was musty smelling. Bathroom didn’t have any air circulation so it was always damp. Constant blinking light on smoke detector was distracting at night. Staff was friendly but seemed short staffed as there was rarely someone at the front desk.“

„It was very clean Not much interaction with the staff.“

„The staff were excellent. The room was clean. We were pleased with the stay!“

„If you're going to Holiday World, this is a good option.“

„The breakfast was not good. Pancake machine was broken. Food wasn’t kept filled at all. Bacon was burnt. Half of our bathroom lights didn’t work. Half of our room lights didn’t work. The hotel smells very musty. Elevator was broken the day we went to leave. Room is run down. All in all I would never come back. I expect a lot more for the price.“

„Staff was fine. Semi-trucks nearby were noisy, electronic keys did not work well; else all good“