Hotels Innsbrook

„Das Hotel und Zimmer waren sauber und komfortabel. Das Frühstücksbuffet war grosszügig, viel mehr als "Muffens & Coffee".“

„Might’ve just been a bad weekend. There was a soccer tournament was happening and the hotel was filled with players and their families. They wanted to play and knock and run from our door. We tried to get fresh towels from housekeeping as we came back for an outing but perhaps there was a language barrier because we got nothing and we would’ve been next. I guess the room must be empty to get it serviced. The space sufficient. No bells or whistles. No pool. Breakfast was ok. There was a nice ...

„Very inexperienced bartenders....drinks were terribly made and slow service. Other than that it was excellent “

„Quite frankly, that was my ONLY issue. Cabinets were bare. Just a few essential items would be helpful, especially for a family stay. Overall it was a very comfortable stay, and the desk staff were so nice! “

„There are not enough words to say how wonderful the staff was. From the manager to cleaning crew, everyone had a smile and a friendly hello. The room was well equipped and the breakfast buffet was delicious. I will definitely return and recommend this hotel.“

„Room was dirty, floor was nasty. Pool was closed. Hotel smelled like mildew. “

„It was so bad I never even made it into the room.“

„Don't recommend this hotel. We left after 30 minutes of checking in. Group of people in parking working on cars, minors running in hallway, and loud music.“

„Was sollen den das? Das Hotel hatte auf behördliche Anweisung geschlossen. Ich erwarte mein komplettes Geld für den nicht erfolgten Aufenthalt zurück. PS ich warte immer noch auf einen Rückruf ihres Reklamationsteams. Besser wäre es aber, ich würde eine email erhalten. “

„Wir mussten zwei Mal das Zimmer wechseln. Im ersten Zimmer lief die Toilettenspülung. Dazu fand ich eine Schabe. Im zweiten Zimmer war die Toilettentür so verzogen, dass sie nicht schloss. Das dritte Zimmer war ok, leider recht laut. Positiv war die sehr freundliche Rezeptzionistin, die uns jedesmal problemlos umziehen ließ. Dazu ist die Lage direkt neben Kings Dominion für Parkbesucher unschlagbar.“

„Wunderschöne Anlage. Jedoch schon ein wenig in die Jahre gekommen. Klimaanlage und die Teppiche riechen muffig.“

„I made my reservation for Woodspring Suites months in advance, but 10 minutes before I got there (9PM), they cancelled my reservation to give to someone else when all the hotels in the area were full due to a convention, meaning I had to hunt for an extended period of time to find a replacement. Very much not happy about them not honoring my reservation. Also, I have to wonder about safety on the property, as all entrances to the lobby are locked 24/7.“

„Die Zimmer könnten etwas sauberer sein, aber für eine Nacht okay. Mitarbeiter sehr freundlich und sehr Hilfsbereit. Es gabt ein Problem mit der Bezahlung(über ebookers bezahlt, Geld kam aber nicht im Hotel an). Mir wurde vom Hotel und von ebookers sofort geholfen. “