2/10 – Ungenügend
Ernestine B.
17. Sep. 2025
Verbesserungswürdig: Sauberkeit
We came to Houston to celebrate my brothers birthday who had passed away 3 months ago. We were excited about this stay because we were looking forward to having a celebration dinner and just enjoying time with family. Upon arrival to the propertywe realized that the home was not the same as the pictures. The fence was leaning over and was being held up by 2x4s. Once we entered the home we were taken aback by the smell of the home it smelled moldy and of mildew. While walking the home we started seeing spiders and water bugs then we noticed there were multiples holes in the walls . The couch was ripped up it was trash under the beds. Dust was all over the house and the tables in the dining room were covered in a table cloth that was filthy. the house was listed to have 4 bedrooms but it had 3 with a shed outside near the pool. This room was extremely hot. It had signs that the room had flooded and there was mildew and spider eggs around the room. It appears that the room was used for storage as well as a bedroom. It was completely unlivable. The host was communicative but lacked urgency. When we were leaving the home he immediately locked the door and had the cleaning guy there who stated he was there to fix a door and the wall, nothing about the other issues. I have reached out to the host who states that he is still checking with proper personnel. This has been his response since the beginning.The backyard lights that are on the fence did not work and there is no patio set.
Ernestine B.
Aufenthalt von 2 Nächten im September 2025