4/10
We did like our Stay at some point but came across a disappointment Issue with your Staff after Paying a Lot for two nights they overcharged US
double. One transaction on my card and the other transaction on my husband's card. I don't think the gentleman working their new his job well and was in a hurry to clock out for his shift. Hopefully Crowne Plaza Hotel will credit the amount back but I won't know until maybe 5 to 7 business days and checking through my bank. I was told by the Male manager when I checked out that I was going to be reimbursed for my deposit and the breakfast fee ! They don't even offer complimentary breakfast that's ridiculous! Then when I spoke to the Female manager about our incident she offered us a complimentary breakfast vouchers but then in the end they still charged us for the breakfast! I won't be giving my Business to this hotel anymore ever Again !! And I actually rented it this spot because it was a last minute choice and it was my Birthday . I didn't think I was going to go through all that on my special day !
Nancy
Aufenthalt von 2 Nächten im Mai 2025