Hotels Hotaka

„All of the staff are absolutely excellent, I must say the two concierge’s were exceptionally helpful but all of the staff are great“

„Sehr schön gelegen, wir hatten ein schönes großes Zimmer. Mehrere Möglichkeiten um ein tolles heißes Bad zu nehmen, sowohl innen als außen. Das Essen is japanisch aber sehr gute Qualität und viel. Das Hotel ist etwas älter, das sieht man, aber das stört nicht. Sehr nettes Personal. Würde jederzeit wieder hingehen.“

„Sehr schöne lage“

„Its a very good hotel with a fantastic onsen a great view and in the near of the shinotaka ropeway. They gave us free bycicles to go there. The only thing I didn't check properly was to book breakfast and dinner. In the middle of nowhere it is impossible to buy food out of season. So we had to order breakfast and dinner which cost the same as two nights in this hotel. Maybe it was a little naive but I whished that expedia or the hotel would inform us about the missing of a supermarket or ...

„接待人員睡覺，按了很多次鈴聲，才醒來，讓我們等了很久。房間臭蟲真的很多，並不是不能接受大自然的蟲，但感覺老闆沒有想要處理。員工抽煙，旅館內都是煙味。室外溫泉水溫不夠，出去泡湯很冷，接待人員搞不清楚房間人數，我們到了以後才開始鋪床，用品也是少很多東西，是一間非常不推薦的旅館，我還看到有人直接不住了，逃離這個旅館。如果沒有旅館，建議住附近的飯店，也不要選這一家旅館“

„Had a really good stay here! The pictures online do no justice. Great location - amazing Mountain View’s from the room and dining spaces (better than in Hakuba), Very clean, amazing staff, good food! No regrets. They actually exceeded my expectations here! Would definitely return“

„整潔舒適，温泉好，早晚餐好“

„Stay 2 nights in KAI ALPS. Hair on the bed but I used my own bedsheet. My package stayed with breakfast and dinner. The menu wasn’t changed after check-in. The female staff was unhelpful and her statement totally inconsistent with earlier statement. Who said the menu can only change by 6pm, but end up still cannot change the menu next day. This hotel is not worth to stay. We will not come back again and do not recommend to my friends and families.“

„Such a great and relaxing stay. The perfect place to return after a long day skiing. The Private tub on the balcony was fantastic. “

„古い施設ですが丁寧に使われていて落ち着きますね“

„温泉最高！夕食、朝食のビュッフェも長野産の料理が、とても美味しかったです。“

„房間整潔、職員有禮，樂於協助“

„感じが良かったが、登山利用のため、バーでの会話が気になり、寝付け無かった。 登山は、睡眠がとても大事だし、オーナーは、山小屋を経営してるそうなので、対応して欲しい。 また、古いのは構わないが、シャワー浴びた時に、排水溝に髪の毛が溜まっており、やや不快に感じました。“

„部屋が暖まるまで時間がかかった…“

„酒店位處山中，十分寧靜風景良好，推介駕車到附近展望台觀景。SPA環境理想室外池日間遠觀山景，晚上望月色，絕對享受。膳食滿意職員態度良好，駕車到酒店有一大段山路，路窄彎多要小心，宜太陽下山前到酒店，否則晚上在山中駕車有點危險。房間是傳統日式十分滴意。“