Finde Horseshoe Council Bluffs Hotels

„The hotel and room were very good, clean and comfortable. Although fridge in the room was a bit small. The only thing we didn’t like was the coffee they offered in the lobby. It was so dark roasted and bitter, it was not drinkable. Unfortunately the coffee provided in the room was dark roast as well. “

„Check-In und Check-Out waren unkompliziert. Personal jederzeit verfügbar und sehr freundlich. Unterkunft gut von der Autobahn erreichbar. Kinokomplex, Kartbahn und diverse Restaurants in Laufnähe. Allerdings - was die Küche angeht - Kühlschrank, Herd, Mikrowellenofen, Gefrierschrank, Toaster und Wasserkocher verfügbar. Aber sonst absolut nichts - kein Geschirr, kein Kochgeschirr, kein Besteck, keine Teller, Gläaser oder Tassen, keine Spülbürste oder Spülmittel oder Küchenlappen/-tücher. Musste ...

„Sauber, großes Zimmer und gute Frühstück…leider mit Plastikbesteck..“

„Room was clean, bed was comfortable and the breakfast was ok. Chocolate milk was the highlight!“

„Gut gelegenes Hotel alles sauber und super nettes Personal “

„Sehr gutes und sauberes Hotel. Top Lage neben dem Casino.“

„The hotel was super clean and the staff was friendly and helpful.“

„The entire first floor reeked of cigarette smoke and the common area off the elevators had the same smell. We had a tough time getting the AC to work (tip- switch it off auto-mode) and when we called the front desk they were not very helpful. Checked in on the app and front desk said nothing had been done. No access to streaming apps on the TV and the shower was not great. We only stayed for a single night so it was fine, but for an extended stay I would have been super disappointed.“

„The staff were all friendly and helpful, the breakfast was well stocked and the location was convenient to drive to the Omaha attractions.“

„The rooms were very clean. Was a great stay. Definitely recommended!“

„Everything was dirty including the tub and when I complained about it they said “ok”. I definitely don’t recommend this place“

„M“

„Room was awful!! Not clean! Smelled like old wet cigarettes in a non smoking room. Room flooded when it came a storm and we were on the second floor. They did not offer to move us just came in and mopped the floor. Would only give us two towels at a time and we kept having to put them in the floor because of the water. Vent in the bathroom fell open. My husband told the guy that came to clean up the water but he just looked at it and said it was ok. No one was at the desk when we checked in, had ...

„There is NO soap or shampoos provided. There was a guest blaring music until midnight and the beds on hardwood floors is noisy.“

„They double charged me for my room. I booked my room on Expedia which took my money. Then they didn't clarify the $15 pet fee per night. Plus $80 room deposit. But when they took my card for the deposit they also charged me for the room again. I asked for the money back and got attitude and never got my money back. The room was dirty. Outlets didn't work, chairs and lights didn't work. Smoke detector was going off. Very rude staff. Air conditioner barely worked. I still never got my money back!“

„I've never experienced anything as bad as this hotel, and ended up checking out early. The hotel is dirty, dingy, torn carpet, broken furniture and bugs. The TV didn't work, there was not phone in the room to call the front desk. The bathroom sink didn't drain, the shower leaked. There is nothing quality about this hotel.“

„Great stay again! One of our favorite places. :) we will be back!“