4/10 – Schlecht
Nadia n.
11. Mai 2025
Verbesserungswürdig: Sauberkeit
Will not book with them again
We will not be returning to this unit, or any property managed by these hosts. Given the high rating, we expected a much higher standard of care and cleanliness Pros: The condo is located right on the beach. Easy access.Cons:Cleanliness was unacceptable. We found human hair throughout the unit — on surfaces, furniture. The toilet still contained waste and toilet paper. The couch was covered in dog hair we had to cover it with bedsheets. The kitchen was filthy, with broken, scratched, and dirty items.Lack of communication & professionalism from the hosts. We reached out immediately after check-in to share our concerns and sent both a message and email with photos. Their response lacked empathy or a real solution.Misleading listing. One of our primary needs was a crib, for our newborn. The listing advertised a crib, but when asked for details the response “I don’t know, it’s just a crib.” It was a play yard from a previous guest, not a proper crib — and the listing was quietly changed to say “travel crib” after.Boarded-up balcony and blocked access. Another major reason we chose this unit was the direct stair access from the balcony to the beach. At arrival, we discovered the balcony was partially boarded up and the stairs unusable — this was never disclosed. When we asked about it, the host’s response was dismissive.Rather than acknowledge or attempt to resolve concerns the hosts offered a surface-level fix, sending a maid to vacuum, we had to decline due to disruptions.
Nadia n.
Aufenthalt von 3 Nächten im Mai 2025