Best Western, Hilo

"We have very little to say about the apartment we originally booked—except that we had bugs in the apartment because someone forgot to close the balcony door. A quick message to the agency, and we were able to switch apartments within 15 minutes. Thanks again to Amber and Therry—you deserve 10 stars, not just five."

"Freundliches Hotel. Direkt an der Bucht von Hilo. Super freundliches Personal. Gastwünsche werden berücksichtigt. Tolle Lage und gute Ausstattung. "

"Badezimmer teilweise schmutzig. Insgesamt recht einfache Unterkunft. Pool und Garten sahen jedoch gut sus"

"Man bucht diese Unterkunft, weil sie im Vergleich zu anderen Unterkünften schlicht am billigsten ist. Alles ist krumm und schief, ein Fenster war zum Teil zerbrochen bei uns. Die Fliegengitter haben wir mit etwas Papier gestopft, damit sicher keine Mücken reinkommen. Aber das Zimmer war sauber und wir konnten uns gut duschen und das kleine Bad benutzen. Die Rohre sind von außen rostig und das Zimmer lag an der Straße, was kann man gehört hat, das Frühstück war eher schlecht. Aber es gab Kaffee und wir hatten eigenen Toast dabei... das WLAN funktioniert nur in der Lobby. Wir waren nur eine Nacht da und das war okay. Für zwei Nächte oder mehr würde ich das Hotel wohl nicht empfehlen."

"Hotel needs to be renovated. No room service was done. Received not the room as we have choose at pre-check-in via app. Not the service as I expect as Hilton honors gold member."

"We really liked the great location and the great staff. The room was functionally furnished. The furniture is outdated and the bed is too soft."

"On the first look the room was clean and it looked quite nice but the floor was not really clean and the blanket I had to sleep on had a few stains on it. Also my neighbours threw a big party in the next room and were really loud with a lots of people and they also stole a car. And if theres no party you hear everything your neighbours do and I mean „everything“. The wifi in my room was also non existent. But on the good side the room had some free snacks and it‘s located in a Beautiful spots and the most people living there are nice. Apart from the stains on the blanket and the crumps on the floor the room was clean and I‘m sure it was just bad timing that the party was during my stay. For eating there you have to buy yourself something or order delivery which is ultra expensive there. "