„Overall, the hotel, the breakfast, and the general amenities were absolutely fine and met my expectations. Unfortunately, my experience at check‑in during a very late arrival left a negative impression.
I had booked a room with a double bed for three nights, clearly specified in my reservation. Upon arrival at around 2:00 a.m., I was told that no rooms with a king‑size bed were available and that the hotel was fully booked. Instead, I was assigned a room with two single beds.
Since this did not ...
„Overall, the hotel, the breakfast, and the general amenities were absolutely fine and met my expectations. Unfortunately, my experience at check‑in during a very late arrival left a negative impression.
I had booked a room with a double bed for three nights, clearly specified in my reservation. Upon arrival at around 2:00 a.m., I was told that no rooms with a king‑size bed were available and that the hotel was fully booked. Instead, I was assigned a room with two single beds.
Since this did not ...
Hanspeter