Hotels Helechal

„Die Mitarbeiter waren sehr lieb 10/10 , ausser das Frühstückspersonal. 3/10 Calvin hat uns sehr viel geholfen , gute Lokale kenntnisse und sehr hilfsbereit. Der General Manager war auch sehr lieb und hilfsbereit. Danke für alles “

„Si todo. Muy bien volveremos “

„Excellent hotel! All you need to enjoy Cayey, Cidra and other town“

„Clean room.“

„It’s a family owned business and we loved that. They were helpful, informative and very customer service friendly. The villa is a little dated, but beautiful views. Very peaceful and accommodating. I would stay again. It’s in the mountains and the roads are winding. It was quite the adventure and a great stay!“

„Habitación Limpia, ubicación “

„Didnt had chance to use it.“

„The location of the hotel is in a very local spot “

„They didn't offer military discount and for the 900 spent with no t.v and the toilet being small was not worth that but in a pinch can be a beautiful place as it was for me and my wife. “

„Excelente lugar, limpio, comodo, excelente localizacion“

„The iron was not working and not hot water.“

„Todo muy bien “

„Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. “

„The staff clamed that they sent me instructions on how to enter the room and I didn’t see anything in my mail box reflecting that claim I had to sleep in my car that night I had no phone number to call.“