Hotels Hampstead

„Staff at front desk was friendly and helpful!! Room was clean. Great energy and welcoming vibes! “

„Overall we had a fabulous experience! Special kudos to the staff! Especially two that stood out Bill at the front reception desk who was personable, funny, attentive & bent over backwards to accommodate! Also Latasha who was very sweet & made sure we were taken care of! My only recommendations are about the room & they’re minor but would be well appreciated by all guests: there needs to be better lighting! A desk lamp is needed as well as softer light bulbs in the wall light fixtures. Wall ...

„This hotel was great. Super clean and friendly staff. The only issue we had was finding it. We only saw one sign on the side of a building in the shopping outlets. If you aren't from the area, you may have trouble finding it.“

„Staff was amazing “

„Good“

„It was wonderful great costumer service and friendly staff. The only is that the water in the pool was extremely cold. The room was nice and big “

„Too Was nice . Staff was very friendly. Bathroom was way too small“

„Wunderbares, sauberes Zimmer in einem charmantem Hotel. Der Hotelpool lädt zur Abkühlung ein. Sehr freundliches Personal. Frühstücksraum wie das Personal dort geben einem das Gefühl man sei mit der Familie am essen.“

„Der Pool sollte leider erst um 8 Uhr öffnen und war dann jedoch wegen Reinigung noch bis 11 Uhr geschlossen.“

„The entire experience was superb “

„I highly recommend that the breakfast buffet gets rearranged. The cream cheese was located under the heating system where it was obviously being heated every morning. I got the worst food poisoning I have had in many years. Furthermore, the heating system in the rooms seems old and very noisy. “

„My day was excellent“

„Very clean room and building. Staff was extremely friendly and accommodating. Very walkable area.“

„the executive suites are fantastic! Very large and spacious!! Bed was comfortable. Shower head pressure not the greatest but every other amenity was perfect. The Spa is the best!!! Food options are very tasty & plentiful at Alexandria's. Customer service was good throughout the hotel but the early morning staff who work the front desk should do better at greeting customers. “

„The room was clean spacious and quiet. The staff was friendly and knowledgeable.“

„Es geht so, verglichen mit dem ersten Aufenthalt war der zweite schlechter. Aufräumen des Zimmers und ersetzen von Duschmittel scheint schwierig zu sein. Trotz mehrmaliger Reklamation an der Rezeption hat sich die Situation nicht verbessert. An einem Samstag wurde gar nichts im Zimmer gemacht. “

„Staff was very polite the room was very clean“

„Room was very clean couldn’t even tell there was a dog in it previous to us. Staff very nice.“

„Hotel is well kept. Rooms were spacious. Front desk staff were professional, kind, and fun to be around. Special shout out to Ryan who helped my crew with several different requests - she is an awesome employee and a great example of providing a plus one customer experience! “

„Nice hotel. Very clean. An amazing amount of room for dog walking, This visit, I stayed for two weeks. Many nearby restaurants, gas stations and malls. Very friendly staff. Very pet friendly. I received many text messages from the front desk asking me if there was anything I needed. There were a decent amount of parking spots. During winter weather, the parking lot ice spots could have been treated with more diligence. A suggestion would be a better breakfast buffet. Maybe it was just related to ...