Finde Hafen Kumai Hotels

„Deeply Disappointing — Poor Service & Poor Rooms I booked a Premium Superior Double Room and contacted the hotel multiple times over three weeks about an extra bed for our toddler. No response. At check-in, we were told the extra bed would come at a significant additional charge — around a third of the room rate. When I asked for any goodwill gesture, I was refused. Breakfast was also priced as a costly add-on per adult. I had also found a cheaper rate directly through Accor and asked if my ...

„very good hotel with fantastic view on the backyard“

„We expected a very basic room and something in keeping with the soundings, which is what we got. However our rooms were poorly maintained and I'd go as far to say that the bathroom was a horrible experience and didn't look like it had been cleaned - lots of hair in the plug hole, the glass shelf dirty, cobwebs throughout (I'd expect some but many looked to have been there a long time) etc. The staff however were really friendly and helpful, and the breakfast buffet was decent“