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„Excellent!“

„Sehr freundliches und hilfsbereites Personal. Das Hotel hat einen tollen Flair. Die Zimmer sowie das Bad waren sehr groß. Recht zentrale Lage, das Zentrum ist sehr gut zu Fuß zu erreichen “

„We were rather disappointed with our on-night stay, to be honest. We were expecting more from staying at an Omni Hotel. The room had a bad smell from the carpeting. The mattress sagged, and the bedding was only a thin woven blanket between flat sheets, not unlike the kind you get at the ER. The bathtub drain was clogged. We told reception staff about the clogged drain during check-out, and they took $20 off our bill.“

„The Moxy is a fun place to stay while you visit Richmond.“

„Mehr erwartet gemäss Fotos als dann tatsächlich geboten. Das Personal war teilweise nett aber teilweise auch sehr frustriert. Das Zimmer war sehr einfach.“

„Hotel ist zentral gut gelegen, man kann alles zu Fuß erreichen. Das Personal ist sehr freundlich und hilfsbereit.“

„On our way to the hotel, we received a call that our room would not be ready on time. Upon arriving, we had assumed parking would be free as the hotel is over a parking garage, but were told that we would have to use the parking lot across the street (23$/8hr) or the valet service who owned the garage(51$). We ending up using the valet service and the gentleman from PNC were extremely friendly and helpful. The front desk staff were less friendly. Everyone seemed in a rush to get things done. ...

„We were not happy that the breakfast was closed today at 9:45. The sign said till 10 and we rely on that. So no breakfast for us. All other services were excellant.“

„The staff at the Graduate Richmond are amazing. The food we had at the rooftop hit the spot. The only ‘negative’ aspect was the fan in the bathroom. Whenever you would turn on the light it started blating. It was quite annoying.“

„The front desk staff was very polite and enthusiastic, providing us with attentive and thoughtful service. This hotel offers excellent value for money, and he even arranged an extra room for the three of us.“

„Great location, wonderful hosts. We had the perfect stay.“

„The amenities and room itself were perfect. There were only two reasons that the hotel experience wasn’t perfect; there was no free breakfast and the staff could have been friendlier.“

„Ich musste die Reservierung kurzfristig absagen. Der Gastgeber hat darauf überhaupt nicht reagiert.“