Finde Grand Circle Plaza Hotels

"Wenig Platz beim Frühstück trotz geringer Auslastung "

"Very nice"

"The food was not very delicious"

"Nice hotel clean and restaurants close by "

"Alles in Ordnung."

"We were traveling with two adult kids and had a room with two beds. There was also a kitchenette with a huge fridge and an ice maker and a microwave (however no utensils). The room had a good size so that we did not feel cramped despite the large amount of luggage. Taken together our overall experience was very positive. However, we did have a bad experience when checking in. There had been some problem with our booking (we had chosen a room with two beds but only entered 2 adults instead of 4). When we entered the room we were given, there was only one bed. We went back to the reception and asked for a room with two beds. The receptionist said that we had only booked a room with one bed. He did not offer us any help (not even suggesting that we could book an additional room) and told us that we had to call hotels.com. Only once hotels.com told him that he had to upgrade us and charge us for the two bed room did he do it. All the while he was very unfriendly and completely unhelpful. "