Hotels mit Pool in Goreville suchen

„Rented for three nights in December. Pre-communication was not as expected. We had to contact the host to receive an email for the “unlock code” and the wifi. Arrived at dusk and saw a MasterLock keybox on the side of the wall but could not unlock the box to get the keys. Call to the host rolled to voicemail with a full mailbox. Called VRBO who patched us through to the host. She explained the code was for a keypad on the door not the lockbox. We couldn’t see that because the outside light was ...

„First room assigned had not been cleaned. Had food and trash, along with cigarette butts and smoke (in a non-smoking room). I understand that the misuse of the room was not management's fault, but that of the prior occupants. However, there should have been protocols in place to insure that rooms are cleaned and noted as such before new guests arrive. The front desk person was very apologetic and noticeably frustrated that this occurred, and when she told another staff member it was shrugged ...