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"Nettes und Hilfsbereites Personal. Sauberkeit im Zimmer und in der Hotelanlage sehr sauber. Tolles Frühstücks Angebot."

"Sehr freundliches Personal. Das Frühstücksbufett war okay. Sehr zentrale Lage in der Stadt, dadurch leider auch etwas laut. Wenn man viel in Heraklion machen möchte sehr gut geeignet, ansonsten eher ein Businesshotel des gehobenen Standarts."

"Sehr empfehlenswert! Freundliches Personal, saubere Zimmer, tolle Lage!!!"

"Die Zimmer sind schön und gemütlich, die Lage sehr zentral. Die Sauberkeit war unterschiedlich, der Frühstücksraum oft voll und laut. Dass der Pool und damit das Dachgeschoss inklusive Bar erst Mitte Mai geöffnet werden, hätten wir gern vorher gewusst."

"Sehr sauberes Hotel und freundliches Personal. Parkplatz direkt vor dem Hotel. Das ausklappbare Sofa, für Kinder zum schlafen, ausreichend. "

"Die durchgängige Freundlichkeit des gesamten Personals hat die wenigen kleinen Schönheitsfehler des Hauses mehr als ausgeglichen "

"super!"

"In my room (304) half the sliding door to the shower was gone. The other half leaked at the seams so that there was after every shower a lake next to the shower. Staff said it happened 2 days before I arrived. There was also a weird smell in the shower and quite many black spots. Quite many other things in the (for 4 stars) small and very badly designed room were on the verge of breaking (a chair,a light in the ceiling,towel hanger in the bathroom). Also the fridge was never refilled. Room service worked well and the common areas were nice & clean. Staff was OK,not overly friendly (when you come in again in the evening they often ignore you and dont say hello). Overall for the price I expected a better experience."

"My wife and I booked the Deluxe Room because the online photos were very appealing. Unfortunately, the room didn’t quite meet our expectations: there were no wardrobes, the furnishings were very minimal (just a small chair), and the frosted glass bathroom door meant that any nighttime use of the bathroom disturbed the other person due to the light. From our perspective, a more comfortable setup and greater bathroom privacy would help the room live up to its “Deluxe” label. Overall, we felt the price-performance ratio was not entirely balanced and would consider other options for a future "