2/10 – Ungenügend
Allyson
Mit der Familie gereist
16. Juni 2025
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
After booking my nonrefundable room, I got a text that the hotel has no elevator and that our bathroom is across the hall from our room. The owner was smug and seemed very happy to not have to help us up the stairs to the third floor when I told him we could carry our own luggage.
Some may appreciate the “quaint charm” of an older building like this, but my mom and I found it to be very rundown, uncomfortable, and inconvenient. We had assumed that the bathroom was across a private hall, but it was a shared hallway with two other rooms. The bed was small and barely fit in the room. We sat on it and quickly said that we would both have rolled right out of it if we stayed there. Nate also told us that if we wanted to change the temperature in the room (and the whole floor), we would have to text him so he could change it from his phone. Additionally, the hotel is described as being “downtown Galena” but it is a 15-minute walk to downtown.
My mom and I quickly left and booked a room at the Wyndham five minutes away for 2/3 the cost of the Hotel Galena. The staff at the Wyndham were all friendly and professional and the hotel was beautiful and clean with a bar, spa, gaming room, and pool.
I would not recommend Hotel Galena to anyone. I have to believe that the many 4-5 star reviews were written by Nate or his friends. Here is a picture of my 70 year-old mom leaving the hotel 10 minutes after we checked in. I’ve never seen her move so fast as she did running out of there.
Allyson
Aufenthalt von 1 Nacht im Juni 2025