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„Gemütliche Zimmer in einem alten, sehenswerten Gebäude sind nur eine Äußerlichkeit, die auf viele Hotels zutrifft. Der besondere Service, die außerordentliche Freundlichkeit des Personals und zahlreiche Details machten den Aufenthalt zu etwas Besonderem. Das individuelle Frühstück (Tipp: Die Guacamole-Creme probieren!), der kostenfreie Kaffeeautomat auf jeder Etage und ein (ebenfalls kostenfreier) Parkplatz am Haus machen das Angebot perfekt. Ergänzt sei noch, dass der wunderschöne botanische ...

„Gutes, sauberes Hotel. Freundliches Personal. Busstation und Railway zu Fuß prima zu erreichen. Alles bestens“

„Second time staying at Florentine. Quiet, comfy and spotlessly clean. Staff friendly and helpful. Rooms tastefully decorated. Would definitely stay again.“

„We wanted somewhere close to Hillsborough Stadium, and The Queens Ground fit the bill perfectly. Our room above the pub was clean, comfortable, and quiet enough for a good night’s sleep. The pub itself is a proper local’s boozer - warm, welcoming, and full of character, with reasonably priced drinks. The staff were friendly and attentive throughout our stay. Would happily stay again.“

„It was good.“

„My room spotless the attention to detail, the friendliest staff a real passion to serve and chat, nothing was to much trouble, my heart has to say breakfast team was the winners hands down, the cleaner went above and beyond also which topped everything reception called lots for various help and they found a solution“

„Nice hotel, good surroundings, bed very good, rain shower. hair dryer was not working, quit rooms, breakfast very good“

„Great welcome on arrival. All staff very attentive throughout stay & made us feel special, despite it being a busy weekend.“

„We checked in and met by Harry. He is a real asset to the hotel. He was extremely helpful & professional. Went above & beyond, booked a taxi for us that night & even found the time to locate a phone charger (we had forgotten ours). “

„The room was a bit worn at some spots but it was clean and comfortable. They already started renovating the hotel which means that the management is aware of it. Breakfast selection was very good and parking at the hotel was very convenient. The staff was very friendly.“

„Der Check In war eher unfreundlich und sehr unpersönlich. Es wurde nur kurz über das Frühstück gesprochen wo das stattfinden soll, wobei das noch mit falscher Uhrzeit. Für das, das es ein SPA Hotel sein soll wurde darüber nichts gesagt und keine Information gegeben wie der SPA zu nutzen geht. Auch auf dem Zimmer keine Broschüre oder sonstigen Angebote wie man als Gast das nutzen kann. Das Zimmer direkt nebem dem Aufzug sollte man meiden da sehr hellhöhrig.“

„What a great hotel. Can't say enough positive things about my experience. Room was lovely, clean, good value, great location and ambience, but the service and food were even better. I had early starts both mornings of my stay and it was not too much bother for Helen on the front desk and Paul?, the chef to open the kitchen slightly early for me. The food was wonderful and good value and Helen couldn't have been more helpful. This is what an independent hotel / restaurant should be like. Thanks ...

„We enjoyed our stay so much! The host was super nice and always really helpful!“

„Another excellent trip on the houseboat. Love this hotel - great location, fabulous accommodation. Why stay in a regular hotel when you can stay here!“