Hotels Fern Hill

„No wifi available, which was very disappointing. The gas heater turned off regularly (every 15 mins or so) and had to turned on again so the room was not continually cosy and warm. There was a reverse cycle air conditioner but that was not sufficient to heat the room for Winter temperatures. There was very little reception for the TV so not all channels were available. The room itself was nice and big and set out well but definitely needed some maintenance, particularly to the front door and ...

„Tania the new owner went out of her way to help us. “

„Excellent location and excellent service“

„Clean, newly renovated. Good value for money.“

„Kitchen and food items exactly what is required. “

„Everything is very nice .“

„Easy parking and close to all amenities.“

„Comfortable room and quiet“

„Nicht mehr ganz neu aber einwandfrei und sauber. Sehr hilfreiche Tipps vom Receptionisten. Danke vielmals!“

„Excellent lakeside location with beautiful views of the lake. Check in was easy. Large, clean rooms. Comfortable bed for restful sleep.“

„Room very clean, great breakfast variety. No TV in main room. Shower water cool and once warm went cold very quickly. Lovely warm room and cosy bed.“

„Herzlicher Empfang und angenehme Atmosphäre. Wir übernachteten im Gatsby-Raum: die große Kupferbadewanne und Art Deco-Elemente machten das fehlende Fenster mehr als wett. Außerdem sehr gutes Frühstück und eine gut bestückte Bar. Zudem ist Hepburn Springs wirklich reizvoll.“

„The property is fine but not five star in the traditional sense. Never saw a staff member as it was all remote check in etc. Having an open plan bathroom never makes sense to me. No privacy, even if you’re long married couple you do not want to hear and smell every trip to the toilet.“

„Perfect weekend for cold weather. Lovely sitting by the fires. Room very comfortable.“

„Great little villa with an amazing spa and fireplace. Perfect for winter!“

„Comfortable and clean .Had a micro wave and warm and welcoming staff . Close to the main part of town. Enjoyed our stay .“

„What was on the Internet not the same as experienced, Take "breakfast included" Is fruit juice, cereal, fruit and coffee/tea considered a breakfast? I doubt it. This outlet on market for past two years and it was noticable. Weeds outside and inside very run down. The whole area totally "unloved" I think owners should sell and cut their losses and let someone take over and run correctly as a B&B. Service non existant and it took two phone calls to find out what was happening with our booking. Saw ...