"I expect more from a 4 star hotel. The room was lovely and spacious however confetti which was all over the grounds was also in our room. There are 3 lifts one is staff only, one is out of order which according to a frequent guest has been the case for 2 years!! Then they serviced the 3rd lift, leaving my 84 year old parents to negotiate very old wonky stairs, not ideal! We ate in the bar one night because i have my dog with me and the area seemed dated and unloved. The food was nice if served in a lack luster way. Again with breakfast the food was great but I can't imagine sitting in the bar to eat, the buffet is so far away my food would have been cold before I got to the table!! So we took it in turn to eat so one of us could stay with the dog. There is a small area to the left as you enter which could be used as a dog friendly area.... well away from the buffet, I see that often in other restaurants and hotels! The spa area was very pleasant and a welcome break to relax on our long journey. Also the location and grounds were lovely, sitting on the terrace in the early morning sun and quiet was also a highlight. In summary dated and unloved but a perfectly quiet and relaxing break from a long journey."
