2/10 – Ungenügend
Shawna L.
27. Nov. 2024
Verbesserungswürdig: Sauberkeit
Super disappointed
Communication with the property manager was great, until we checked in. First of all, there is no mention of the driveway being super steep, and the property being a little difficult to find. They definitely need to install some sort of lighting. Once we were told we could check in, we went straight to the property. I was disappointed right away because the cleaning crew had just been there, but I found numerous dirty areas. The pictures are a bit deceiving… The downstairs kitchen and bathroom have such an incredibly low ceiling, that anyone over 5’10” would be miserable. It made it very claustrophobic. The house has one old mirror, but it’s in the bathroom with towel hooks hanging in front of it. The lighter provided ran out when we went to light our first log during our stay. Dishes were dirty, bugs were stuck to the walls and on the light fixtures in the kitchen. The option of a hot tub is lovely, however, there were no extra towels in the cabin. So we went to Marshalls. We asked about extra towels- no response. We brought our small puppy, and although it says dog friendly- there’s barely room for the dog bed/ crate to fit in the bedroom. Also, the stalking coyote made it so sketchy that along with that animal and my frustrations with the cabin we came home a day early. I have grown up going to big Bear and owned a cabin in Moonridge for many years, and I’m super disappointed with this trip. I wanted a place for rest and reprieve, this is definitely not that property.
Shawna L.
Aufenthalt von 2 Nächten im November 2024