Hotels Ellisville

„Super Service bei der Ankunft und sehr bemüht, kleines Frühstück ohne Ankündigung aber Zimmer riecht extrem nach Putzmittel und Muff und ist etwas abgewohnt. Zudem nicht richtig sauber. Pool zudem nicht nur saisonal geschlossen sondern noch bis mindestens Juli, so sie jemanden zum Reinigen finden. Bei 33Grad ärgerlich. “

„Die Lage war für unsere Vorhaben sehr gut und man kam mit dem Auto überall schnell hin. Das Hotel ist verhältnismäßig neu und daher auch noch alles in Ordnung, vor allem die große Dusche hat und gefallen. Bisschen ärgerlich war, dass der Pool dreckig war und jeder vom Parkplatz aus einem zuschauen konnte. “

„Nette Unterkunft auf dem Land. Praktisch war das dazugehörige Restaurant in unmittelbarer Nähe. “

„Our room was pristine and decorated beautifully, the breakfast was delicious and served by the hosts, plus they were also very friendly.“

„The staff was very nice and helpful. I had trouble at check in because their card reader was denying my card so my daughter had to use hers, it took 20 minutes to get checked in. The refrigerator in the room wasn’t clean it had straw and hair in it. The bathroom had Ants crawling around and the floors looked like they were mopped with dirty water. The people in the room above us were very noisy and I couldn’t sleep the first night. I complained about it but nothing was done so the noise ...

„The room was clean and comfortable and well thought out. The bed was also comfortable. The staff was friendly. The breakfast was better than most and not squeezed into a small venue.“

„Nasty hair everywhere, contacted the customer service number, never had anyone sent out to make it right. Never had new sheets brought to us like they promised. Nasty floors, nasty everything. Will absolutely 100% never be back. Waste of my money.“

„Leider wurde ich ziemlich enttäuscht, von einem Best Western Hotel erwarte ich mehr, gerade bei dem Preis! Es war alles ziemlich abgewohnt, alt und nicht richtig sauber! Beim nächsten Aufenthalt würde ich in ein anderes Hotel gehen!“

„Check in staff had issues checking us in and also double charged us for the room which they eventually corrected. Not a bad stay. Room was clean and comfortable.“

„Had 3 people staying in the room but only 2 shower towels. Cheap uncomfortable beds. No coffeemaker. Advertised as having a nonexistent breakfast. Door handle that took at least 6 attempts to unlock and open.“

„Was pleasantly surprised to immediately notice the room had been updated - wooden floors, linens in perfect condition and a beautiful eye catching print, furniture appeared to be brand new , air conditioning worked great , bathroom clean and appeared to be updated“

„Staff - Front Desk - Michael- VERY RUDE upon check in and each time we passed the front desk he would not say hello. Terrible attitude and customer service. This is the reason I may never return there. When I checked in, I was told that no rooms were clean nor available until 3pm. I and my son sat in the lobby 25 minutes. A husband and wife walked in and immediately received a room. Unacceptable……..,,,“

„The hotel was clean and safe.“

„This is the second time I’ve stayed here. It’s very clean. The staff are all very friendly and helpful. The breakfast is better than most hotel breakfast with a good selection and very efficient and friendly staff making sure you have everything you need. Our room had a great air conditioner and the shower was nice and hot.“

„Staff was great and loved the cleanness“

„The exterior and grounds of the building were nice and I was impressed when we drove up to the hotel. Once inside there was a mop bucket and mop I stored in the lobby. The desk clerk was outside when we arrived and had to run in to greet us. We took the elevator up to our room on the third floor. We could smell an unpleasant odor going to our room. We left our belonging and took the stairs down to go eat. The stairs were covered in carpet and were filthy nasty. Handrails were dirty.  ...

„They canceled my reservation before I arrived and didn't even contact me before hand!“