Hotels El Encanto

„Todo bien “

„This was a wonderful mix of vacation resort and authentic local vibes. We really enjoyed the hotel, the customer service was excellent the food was amazing including the buffet! I have food restrictions and never felt like I couldn't order something at the restaurants. The beach was a 10, soft sand and fun surf/boogie waves. The ONLY challenge I had was with the beds- they were VERY firm, pillows were soft the rooms were mildly musty. Overall we would love to go back!“

„Very little if any spoken English which made it hard to communicate with any staff members. Very much so a more visited resort from locals in Mexico. Food was below average with very few options to pick from and same stuff day after day. Nathalie our server at the outdoor bar was the best part of our trip! She was very nice and always attentive and had drinks to us the whole day. “

„Super toller Pool, Zimmer sauber, alles perfekt!“

„Great location beautiful view. Great pools. Great room“

„Very nice new hotel, ideal for families with kids, and very good location. Only contra: if hotel is fully booked, the pool area gets overfilled :/“

„Great location but currently quite noisy with construction of a high rise going up two properties over. “

„Muy bien todo“

„Room clean, staff helpful and courteous. “

„Buen trato, instalaciones limpias...“

„Excelente “

„Wonderful “

„Water was never hot, often not warm. Breakfast never changed from one day to the next and was not good.“

„Muy limpio “

„Si “

„Great location, clean rooms and friendly staff but needs major upkeep as well as room renovations . “

„Admittedly, we went at the busiest time of year, so sure, pool loungers and umbrellas were in short supply. Everything else was spot on. We stayed in a Preferred Room, which gave us a much easier check in, access to the lounge and adult pool. The room was wonderful and well appointed and so comfy. Beach was clean, empty and wildly enjoyable. Staff were SO kind and thoughtful.“