Hotels El Encanto

„Me gusto mucho!“

„Very nice new hotel, ideal for families with kids, and very good location. Only contra: if hotel is fully booked, the pool area gets overfilled :/“

„Falta de personal y falta mucha comunicación“

„Staff were wonderful. They try to accommodate everyone. Seems as management need to be spoken to on how tourists want to be accommodated. No places to sit most of the time for breakfast. Only use the small seating area? The other sits empty as I had to go across the street to eat? The food is absolutely horrible. Same cold greasy food every day and seem to run out. Lunch at the pool is ok if you want hot dogs and fries every day. The hamburgers. My dog wouldn’t eat. We were bothered every day ...

„I have been coming to this hotel for more than 20 years, but unfortunately, this last visit was a major disappointment. The hotel desperately needs a complete renovation. The air conditioning in the rooms doesn't work properly, and when I brought it to maintenance's attention, they tried to convince me that the problem was the direction of the vent louvers. That's simply not true when the air discharge temperature was 20°C. Clearly, there is a serious issue with the AC system. The food was ...

„muy desagradable el ruido de las maquina que tenia a un lado no dejaron descansar, baño tenia una fuga y no se atendio muy feo y descuidado“

„Ok“

„Excelente “

„No había agua, no pudimos siquiera bañarnos el primer día . Tuvimos que desocupar , nos movieron de torre y la chapa no servía y no nos daban la atención para poder abrir, pésimo“

„En mi opinion, falta mayor presentación en el restaurante, mas variedad de comidas, no digo lo mismo de los restaurantes de comida italiana, argentina y mexicana, ahi todo estuvo muy bien, pero el restaurante general mas bien parecia restaurante de mercado, ahi falta un poco mas de atención.“

„Me gustó la actitud amable de algunas personas como Juan Carlos de la playa al igual que la comida un platillo completo. Lo que no me gustó la actitud de Federico por no comprar una membresía que no está en mis posibilidades económicas.“

„.“

„Lo que no me gustó que tuve que insistir mucho para que me dieran la Botella de vino que venía programada en la app.“