Resort in El Ansser mieten

"The hotel is generally ok for the price, but it's not great. It was wonderfully renovated, but things are already falling apart in rooms and it is not cleaned properly. There were body hairs everywhere in my bathroom. The young staff at the reception are very friendly but not very professional. I wasn't sure until the day I was leaving whether the airport transfer would really be there. I repeatedly asked for an invoice, but they refused to give me one and the hotel doesn't reply to emails now, which is unacceptable. If you're travelling for work, avoid this hotel."