2/10
It looked like moisture /mold under the wallpaper on the wall around the a/c unit. Very rundown appearance overall. I was too tired to complain after spending 2 hours trying to check in. At least the beds were clean. Phone lines weren’t working to the front desk. I checked in online with Expedia and accidentally booked the wrong day. The front desk attendant said I would need to contact Expedia to have them change the dates. When Expedia tried to reach out to the hotel the phone only rang continuously with no answer. I had the same problem when trying to contact them about their pet policy. So not only did I have to book another room for the correct night, I probably won’t get my money back because Expedia wasn’t able to get ahold of anyone at the hotel. I filed a request to get a refund but again that will only get approved it they are able to get in touch with anyone at the hotel. Lesson learned to pay more attention when booking.
Ashley
Aufenthalt von 1 Nacht im Juni 2025
