JA Hotels, Eden Island

"Das Zimmer war sehr schön und sauber. Der Pool ist toll und das Essen im Hotel Restaurant schmeckte super! Die Ansicht und die Beleuchtung des Hotels bei Nacht ist atemberaubend. Das Personal ist sehr freundlich und hilfsbereit. Alles in allem ein wunderbarer Aufenthalt. "

"Wir hatten eine sehr schöne Zeit! Besonders schön fanden wir die große Terrasse mit eigener Liege, Sofa und Blick auf den Pool."

"Service"

"Sehr gutes Frühstücksbuffet. Sehr zuvorkommendes Personal. Zentrale und gute Lage. Alles in allem ein sehr angenehmes Hotel. "

"Personal war sehr nett. Der Standort war super"

"Staff: Super friendly. Prices for food & drinks: a bit overpriced. Cleanliness: Exzellent. "

"Weltklasse!"

"We had a very nice stay here, the service was at all times very good and the employees give you a very welcoming feeling. Special thanks to Mrs. Loes Van Putten for her help and extraordinary service! Can warmly recommend this place."

" We left this accommodation early as it was not suitable for us due to hygiene issues. The room showed several serious cleanliness and hygiene problems: visible signs of moisture and mould in the bathroom, stained textiles (including towels and curtains), a stained mattress, as well as lampshades and furnishings with clear moisture damage. In addition, there was a strong and unpleasant smell, likely caused by cleaning chemicals and/or dampness. Unfortunately, we also experienced health reactions (severely irritated and reddened eyes, skin reactions and sleep problems), which led us to leave the accommodation earlier than planned. The breakfast, which was booked and paid for separately, did not justify the high price (25 € per person): very basic selection, instant coffee, and overall poor value for money. Upon departure, we raised and documented the issues. During this conversation, we were asked not to leave a negative review, which made us feel uncomfortable. On a positive note, the staff was generally polite. However, the overall condition of the accommodation and the hygiene standards do not meet reasonable expectations in our view."