„Staff is not really friendly and breakfast is pretty boring, every day exactly the same stuff plastic/paper cups, plates etc. for an European pretty low budget and a lot of waste“

„A“

„The property was having multiple problems when we were there. The pool pump was out so unusable. The next morning they were having issues and no hot breakfast. They did have cereal, sweet rolls juice and coffee but not the hot breakfast advertised. I can understand one problem but simultaneous problems…makes me wonder about the overall maintenance. The staff was nice, just the way it was.“

„Tolles Hotel mit sehr netten Personal. Alles tip top! Sauberkeit, Service, Internet und Zimmereinrichtung!“

„Staff was not helpful at all. Breakfast food, eggs, sausage were gross“

„Apparently there was a power outage prior to me checking in. The elevator was not working and the room key system was not back up yet. The manager on duty and staff handled it beautifully. She and a member of the staff helped take my bags up to my room. We had to take the steps. I was in the lobby for a bit and she helped each person checking in do the same thing. This is the type of customer service that I admire. I will be staying there again on my next trip to the area.“

„Beautiful room! Lots of space and nice amenities!“

„Rust in bathtub, water stains at ceiling, dirty floors in lobby, no breakfast anymore restaurant closed down, lobby shop could not give back change, check in personal listing to music, room type unavailable. “

„Im große und Ganzen eine solide Leistung für den Preis des Zimmers. Alles war sauber und gepflegt.“

„I left my AirPods in my room and they were stolen by the housekeeping staff. Even after turning on protections where they could not use the AirPods, the staff yet still did not return the AirPods to the hotel. Very frustrating. Management was helpful in helping to retrieve but very frustrating to not be able to trust staff.“

„super Hotel, sehr zuvorkommendes Personal, Frühstück sehr gut und reichhaltig, zudem günstig gelegen, alles bestens!!“

„Hotel in unmittelbarer Nähe dee I77, daher sehr laut. Zimmer war nicht richtig sauber gemacht. In der Kaffeemaschine war noch der Kaffeesatz vom letzten Gast, dee Kaffee kochte Im Bad waren kleine Ameisen. Am Morgen wollte ich am Frühstück nur einen Kaffee mitnehmen, aber die beiden Behälter waren leer. Ich werde definitiv nicht wiederkommen.“

„Gutes und sauberes Hotel. Gut erreichbar vom Interstate“

„Die Lage war super, Sauberkeit war in Ordnung. Am letzten Tag war die Auswahl beim Frühstück leider sehr begrenzt. Auf Nachfrage hieß es wegen Personalmangel!! Aber zu zweit standen sie am Empfang rum und schauten ins Handy. Wir sind von anderen TRU Hotels besseren Service gewohnt. “

„Pool was closed for maintenance so that was a bummer. Property was clean and quiet. Staff was friendly and helpful, especially Janine (I think) in the restaurant area during breakfast. Area felt safe“

„Zimmer ist nicht so toll, höchstens für 1 Nacht aber ich würd es nicht mehr Buchen“