Kempinski Hotels & Resorts, Dubai

„Thanks , good job “

„Initially, they assured me that all costs would be covered. Later, however, they reversed their position and informed me that this was no longer possible. As a result, I was unexpectedly required to pay expenses that I had been told in advance would not apply. To make matters worse, there was ongoing renovation work at the property, which was never disclosed before my stay. The construction noise was so disruptive that I had to change rooms twice, yet the noise could still be heard. The lack of ...