Despite the hotel's spacious rooms and impressive bathroom amenities, there were notable disappointments. The absence of a bathroom floor heater, coupled with the room's persistent coldness attributed to the lack of a heater, was unsatisfactory. Moreover, the room cleaning service fell short of expectations, with only towel replacement and bedding attended to, leaving tables uncleaned and bathroom amenities unreplenished. This, combined with the unaddressed issue of missing shower gel, was particularly disheartening. For a 5-star establishment, the service provided did not meet anticipated standards, making for a disappointing experience.
