Hotels nahe Deep Creek Plaza Shopping Center (Chesapeake)

„Bath towel request took all day. From 9:00 a.m. 4:45 p.m. The staff was not friendly walking up and down the hall late at night shouting on the telephone while exercising. Breakfast was lacking. Food pans were empty and cleaned where there never was any breakfast meats or potatoes. Just watered down eggs. Did not use Wi-Fi. Mattress was lumpy and bumpy. When you sat on it you bounced up and down. Metal bed frame sticking out from under the bottom of the mattress. I would never stay there again ...

„Worst stay ever. Room was filthy, towels were dirty and stained. Shower had hair all over the toilet and tub. Room smelled very foul. Staff was extremely rude. This hotel does not provide breakfast even though it says it does online. There is even a sign in the lobby that says breakfast from 7am-10am. When asking and literally pointing to the sign I was answered with an attitude stating “why would we provide breakfast?” You shouldn’t advertise breakfast if it’s not included. Worst of all there ...

„I cant suggest this hotel. My husband and travel a lot for work and pleasure. The Autograph collection of hotels usually provides a higher level of customer service and a bit of luxury. Sorry to say, the Glass Light in Norfolk is not it. The woman at the desk during checkin was unfriendly and when she assigned us to a second floor room, I asked the chances for one on a higher floor. She immediately got defensive and said the other rooms were not clean yet. When I asked if they would be ready ...

„very quiet place“

„Quick Check-in and out. Clean room, nice view to the sea and a big bathroom. “

„1000% recommendable!“

„Is was fine, bed was not comfortable and breakfast was so so“

„Building was clean.“

„It was comfortable and quiet. It is located in a nice location surrounded by restaurants to go to.“

„Yes“

„Alles top“

„Front desk and staff were very helpful to us as we were able to get feedback from the surrounding area. In a great location to everything (restaurants and shopping stores.“

„DO NOT STAY AT THIS HOTEL! CARPET AND BATHROOM OUTSIDE HANDLE HAD RED STAINS RESEMBLING BLOOD. TV IN HOTEL DID NOT HAVE A CLEAR SIGNAL SO THERE WAS NO WATCHING TV. TELEPHONE IN ROOM WAS DIRTY. BATHROOM HAD FLOATING SHELF AND NOT FULL SINK. BED SHEETS WERE STAINED. YOU CAN HEAR OTHER GUESTS' CONVERSATIONS THROUGH THE WALL AND NEXT DOOR GUESTS WERE MAKING LOUD NOISES ALL NIGHT LONG. COMPLAINTS WERE MADE TO HOTEL MANAGEMENT BUT WERE NOT ADDRESSED. TOILET HAD LOW WATER PRESSURE AND IT WOULD NOT ...

„Beautifully restored and maintained property. Thoughtful touches all around. Nice room sizes and beautiful bath finishes with intricate heated floors. Staff were all pleasant, professional and accommodating. Great stay in a super convenient location. Highly recommended. “

„Staff was very friendly, pool water was warm but the pool area itself was pretty cold. Breakfast was not good. Room was ok, beds are comfortable. They are currently doing renovations in some of the rooms, looking “

„Schneller, freundlicher Empfang. Hotel sauber, Gutes Frühstück. Hotel hat guten Zustand, einige Zimmer werden zur Zeit renoviert.“

„Das Zimmer und das Bad waren renovierungsbedürftig und schmutzig. In jeder Ecke waren Spinnweben. Die war oben eingedrückt und schloss nicht richtig. Die Bettdecke hatte Löcher. Der Sessel war schmierig vor Dreck. Wir hatten ein Nichtraucherzimmer bezahlt und ein Raucherzimmer bekommen. Die Rezeption war von 6-9 Uhr morgens zur Ausscheckzeit geschlossen, obwohl es angeblich eine 24h Rezeption ist. Die Klimaanlage klapperte so laut, dass man nicht schlafen konnte. Der Aufenthalt war eine absolute ...