4/10 – Schlecht
Bonnie G., Townville, SC USA
22. Mai 2025
Not even close to what was described!
This was our first time staying on Cudjoe Key. Venture Out seemed like a great community with great amenities. I was a bit hesitant based on the required 125 registration fee that we were told had to be paid at the guard gate upon arrival, we decided to do it since the amenities promised looked great on the listing. The location of the unit is great with direct waterfront views. The unit is very worn and dirty. The furniture, in some cases, is worn, dirty, broken. The kitchen cabinets, closets are dirty and dusty. Mold in the main shower. The pots and pans are worn, stained and the cookies sheets were not clean. In general, the unit needs paint and updating. One of the two bikes had a flat tire so we were a bike short. We tried to inflate it but the tube had a hole.The outdoor area is uninviting and the cushions look worn and chairs are broken.We were informed that there was construction in the community and that they are updating fiber optics. The pool was closed everyday until 4:30pm with no notice to us prior to our stay. We had to go to the guard shack to find out why.I contacted the property management and they responded saying they were sorry for the inconvenience but that there was no recourse or compensation for not having access to the biggest amenity at Venture Out. Very impersonal and unacceptable guest service. We will not return to Venture Out and do not recommend this property. See pictures to back up my comments.




Bonnie G.
Aufenthalt von 4 Nächten im Mai 2025