Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This is our second year staying at this property and while we like the location and amount of room you get for the price, there have been significant issues both years. Last year (2011), we arrived to the roof leaking, an unstable toilet on the main floor and well as the faucet in the same bathroom being completely removable. All of which was not communicated to us prior to check in, I had to bring it to the attention of staff even though there was a huge pot on the floor to catch the leak. Staff was very nice and fixed the issues however, their lack of communication required additional “work” on my end which is not the job of a guest. This year (2022) we were notified at check in that the elevator was not operating and were told we should have received notification prior, which we did not. Again, communication was subpar and not up to the expectations set over the past 7 years we’ve been staying at Cinnamon Shore. As a disabled veteran, it was very difficult to have to climb the multiple flights of stairs daily not to mention trying to unpack all of our luggage and groceries. The elevator is crucial in a property like this that has many levels and is above the shops at the town center. It was a painful stay to say the least and after giving the property a second chance, we will never stay there again.