Accor Hotels, Conakry

"I recently stayed at the Noom Hotel in Conakry, and while it claims to be a 5-star property, my experience didn’t match the rating. The breakfast was the highlight: delicious with a wide variety of options and a friendly, professional team. The pool was enjoyable, and one staff member stood out for being helpful with umbrellas. The Wi-Fi was reliable, and the room was quiet, with no outside noise. I also liked their ginger juice, which was a nice touch. Unfortunately, there were several downsides. The pool service was frustrating—one staff member brought menus but never returned. When we did try the food, it was bland and overpriced, which felt unacceptable. The restaurant food in general, except for breakfast, was mediocre and overpriced. The room was unimpressive, with a door that didn’t close properly and required force. On the first day, a staff member entered our room unannounced, which felt intrusive. The gym was tiny and poorly equipped, more of an afterthought than a proper facility. Staff professionalism was inconsistent—some were well-trained, but others seemed unprepared. To make things worse, the hotel charged a high fee for a late checkout, which felt unreasonable for what they offer. Overall, Noom Hotel falls far short of its 5-star claim. While breakfast and the pool were good, the poor service, bland food, and underwhelming facilities make it feel more like a 3-star. For the prices, I wouldn’t recommend it."

"Sehr gut gelegen. Super Roof top und Club im Hotelgelände"

"Personal war nett, hilfreich und bemüht die Mängel zu beheben. Sofern möglich bei WC Spülung und Duschbrause die nicht gehen, Insekten, ziemlich abgenutzte Möbel, Matratzen und Bettzeug. Immerhin Handtücher wurden täglich gewechselt. Inbegriffenes Frühstück ein Witz. Für den Preis unverschämt. Dafür hätte man 1 Woche all inclusive in Spanien in gutem Hotel mit Flug Urlaub machen können. Umgebung schlimm aber dafür kann das Hotel nichts. Lichtblick war die zahme Antilope. Außerhalb der Regenzeit sicher auch schöner. Nur wegen Nähe zum Flughafen Familie gebucht. Plus mobiles Wifi wurde ausgehändigt."